Terms and Conditions
Effective Date: 8.01.2025
Welcome to Salt City Collective (“we”, “our”, or “us”). By accessing or purchasing from our website (https://www.saltcitycollective.com), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Use of the Website
By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You agree not to use the site for any unlawful purpose or to violate any local, state, or international laws.
2. Products and Orders
All products are made to order and are offered subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.
Order Accuracy
Please ensure that all order information is accurate before submitting. We are not responsible for errors made during the ordering process (e.g., incorrect size, color, or shipping information).
3. Pricing and Payment
All prices are listed in [USD or applicable currency] and are subject to change without notice. Payment is due at the time of order and is processed securely through third-party providers (e.g., Stripe, PayPal).
We reserve the right to cancel any order if there is a pricing error or if the payment fails verification.
4. Shipping
We offer shipping to All Countries except for North Korea, Russia, Belarus, and Ukraine. Delivery times are estimates only and not guaranteed. We are not liable for delays due to shipping carriers, customs, or other factors outside our control.
5. Returns and Refunds
We only offer refunds or replacements in the following cases:
- Misprinted items
- Defective or damaged products
- Items with production errors that materially affect the product
Refund Process
To request a refund or replacement:
- Contact us at [email protected] within 7 days of delivery
- Include a clear description and photo(s) of the issue
- If approved, we will offer a replacement or refund at our discretion
We do not offer refunds for:
- Buyer’s remorse
- Incorrect sizing or color choices made during checkout
- Lost or delayed packages due to incorrect shipping addresses provided by the customer
6. Intellectual Property
All content on this site—including designs, logos, text, graphics, and images—is the property of Salt City Collective and protected by copyright and intellectual property laws. You may not use, copy, or reproduce any part of the site or its content without our written permission.
7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. Our total liability is limited to the amount you paid for the product(s) in question.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Utah, United States, without regard to its conflict of laws principles.
9. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective upon posting to this page. It is your responsibility to review these terms periodically.
10. Contact Information
For questions, concerns, or refund inquiries, please contact:
Salt City Collective
Email: [email protected]
Website: https://www.saltcitycollective.com